Christmas UK delivery: order personalised vials by Wed 16 Dec, stock vials by Thu 17 Dec. All dates
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Unlicensed Labs BAG

Terms & Conditions

These terms apply to everything you buy from unlicensedlabs.co.uk. The important bit is the first section, so it is first.

1. What these products actually are

Everything we sell is a novelty gift item. Nothing we sell is a medicine, a supplement, a cosmetic or a medical device.

  • Our products contain no active pharmaceutical ingredient. They are coloured liquid in a sealed vial.
  • They are not for human or animal consumption, not for injection, not for topical use, and not for any use at all beyond sitting on a shelf and being looked at.
  • The packaging deliberately borrows the visual language of pharmaceuticals — formulation numbers, dosage-style text, warning symbols. All of it is a joke. None of it describes anything the contents do, because the contents do not do anything.
  • Labels may carry phrases such as “For research use only”. Like the rest of the label, that wording is part of the joke. It is not a statement of how the product is meant to be used, and it does not change anything else in this section.
  • Nothing on this site is medical advice, and no claim we make about any product is a claim about health, treatment or prevention of any condition.
  • Not suitable for children. Keep away from children and anyone who might not realise this is a joke.
  • You must be 18 or over to buy from the Adult & Unfiltered range.

If you consume, inject or otherwise use a product in a way it is plainly not intended for, that is on you, and nothing in these terms or anywhere else on this site should be read as suggesting you should.

2. Ordering

How ordering works:

  1. Add products to your bag. For a custom label, you design it in the label builder and check it on the review step before adding it.
  2. At checkout, enter your details. Until you press the final order button you can go back to your bag, change or remove anything, and correct any mistake in your details.
  3. Tick to confirm you accept these terms, then place the order and pay.
  4. We email you an order acknowledgement. That confirms we have received your order; it is not yet our acceptance.
  5. We email you again when your order is dispatched.

Your order is an offer to buy. The contract is formed when we send you a dispatch confirmation, not when you pay. If we cannot fulfil an order — out of stock, a pricing error, a custom design we will not print — we will tell you and refund you in full.

Prices shown include everything we charge. We are not currently VAT registered, so no VAT is charged and none is shown. Delivery is added at checkout.

We keep a record of your order and email you its details. If you have an account, you can also see past orders under My Account. These terms stay on this page, and we suggest you save a copy. Contracts are made in English only.

3. Custom labels

When you write your own label, you are asking us to print your words. That comes with conditions.

  • You are responsible for your text. By submitting a design you confirm you have the right to use every word and name in it, and that it does not infringe anyone’s trade mark, copyright or other rights.
  • We will not print anything that targets a real identifiable person abusively, anything unlawful, anything that incites hatred or violence, anything that impersonates a real brand, business or medicine, or anything that makes a genuine medical or health claim.
  • Every design is reviewed before printing. If we refuse yours we will tell you why and refund you in full.
  • We print exactly what you type. Check your spelling. A typo you submitted is not a fault we caused.
  • Once production starts a personalised order cannot be cancelled — see Returns & Cancellations.
  • If you tick the option to let us show your design, you give us a non-exclusive licence to display the label artwork in our own marketing. We will never publish your name, address or order details, and you can ask us to take it down at any time.

4. Delivery and returns

Set out in full on Shipping & Delivery and Returns & Cancellations. Both form part of these terms.

5. Our intellectual property

The Unlicensed Labs name, logo, label designs, product names, photography and site copy belong to us. You may not reproduce them commercially, or use our branding on anything you make or sell, without our written permission.

6. Liability

We are responsible for loss you suffer that is a foreseeable result of us breaking these terms or failing to use reasonable care. We are not responsible for loss that was not foreseeable, for business losses, or for anything arising from using a product in a way it was never intended to be used — see section 1.

We do not exclude or limit our liability for death or personal injury caused by our negligence, for fraud, or for anything else the law does not permit us to limit. Your statutory rights as a consumer are unaffected by anything on this page.

7. If something goes wrong

Email hello@unlicensedlabs.co.uk. We would rather fix a problem than have you complain about us in public, and we are quick to reply.

8. Law

These terms are governed by the law of England and Wales, and the courts of England and Wales have jurisdiction. If you live in Scotland or Northern Ireland you may also bring proceedings in your own courts.

Last updated 5 October 2026.